Frequently Asked Questions

We’ve gathered some of the most common questions new and returning patients ask. If you can’t find what you’re looking for, just send us a message — we’re happy to help.

Becoming a Patient

Are You Accepting New Patients?

Yes, we are welcoming new patients ages 6 and up.

How Do I Become a Patient?

Do I Need a Referral?

Do You Require Medical Records to Get Started?

How Long Are Appointments?

Insurance, Billing & Coverage Do You Take Insurance?

Do You Take Medicare?

Do You Accept Self-pay?

Are Labs Covered?

Can I Get an Estimate Before My Visit?

Do Men Receive BHRT at Your Clinic ?

ADHD Medication Management Do You Diagnose ADHD?

Do You Manage ADHD Medications?

Do You Continue Stimulants for ADHD?

What Documentation Do I Need for ADHD?

Do You Offer Behavioral or Coaching Services?

Ages & Populations What Ages Do You See?

Do You See Seniors?

Do You Welcome Neurodivergent Patients?

How Do I Request Refills?

Do You Offer Texting?

Are You Available After Hours?

Telehealth

Do You Offer Telehealth?

Yes. Telehealth is available for many follow-ups, medication management visits, lab review, and some mental/emotional health concerns. Some visits require in-person evaluation for safety.

Do You Offer Telehealth to Out-of-state Patients?